Opera plaza - a month ago
Excellent service, they treated me very well and quickly. They gave me the right information for any questions I had. I will definitely be back for my next tire service and changes.
Mercedes Martínez - a month ago
If I could give it more than 5 stars, I would! The service was excellent, especially Barbara; she was amazing! Great branch, I'll definitely be back!!
Armando Diaz - 3 years ago
Not Recommended.
I had a very bad experience. I took my car to have two Michelin front tires installed, which, despite being dealers, they couldn't get.
They told me they were having problems with the suspension struts, so I asked them to replace the parts. It took them a couple of days to get them, but so far, so good.
When I went to pick up my car, I noticed it was very dusty and I noticed ash in the trunk. Since it's an open area, I brought them the dusty car. I didn't think it was anything other than dust, but no, the weekend I cleaned it, I realized it had been scratched.
I told them about the problem via WhatsApp and sent them my evidence. They told me it wasn't them and that they would prove it to me. They would send me photos from their security cameras to prove it. I told them to please do so, as it would be very easy to prove with a photo how it arrived and with another photo how it left. But in two weeks, they never sent me anything, they didn't contact me, and they didn't take responsibility.
I understand that carelessness can happen, but it's unacceptable to not take responsibility.
I don't recommend you go there. They are polite and friendly, but if you have a bad experience like mine, you'll realize the lack of professionalism and the lack of care they can show.
I'm sharing a photo of how they scratched it. I'm also sharing photos of the car's general condition and how, after the bad experience I had, I had the car polished, and fortunately, it came back as good as new.
Germain Mendez - a month ago
Excellent service and help from the staff, I would return to this place without hesitation, thank you very much!
Lizeth Abril Pacheco Gámez - a month ago
Excellent service, the staff is very friendly and patient. They have great promotions.
