Ru - 3 years ago
Great service and quality tires
Moy - 5 months ago
Prodynamics Tires on Avenida Américas. There are several places to stop nearby, too. Alfredo's is right across the street. They offer good service and a nice location. They have a good variety of tires and the place is very well-designed for a shop.
CD Mario Hector Torres - 8 months ago
Despite their affordable prices, I had a generally bad experience. I made my purchase online. The tires took almost a month to arrive, which didn't bother me too much, since I wasn't in a rush because my old tires were still holding up. Besides, the customer service via WhatsApp was relatively good.
On the day of the installation, I arrived early, at opening time. The employee Ulises attended to me, and his service was just okay. I noticed he was very direct and unfiltered when speaking, as if he were doing me a favor by helping me. Unfortunately, I witnessed him arguing rudely with an elderly gentleman, a neighbor, who had only come to ask about prices. This type of behavior is unacceptable in customer service.
Another negative point was the condition of the place; it was dirty, and there was bird droppings on the chairs in the outdoor seating area.
In contrast, Mr. Gustavo was excellent: he was friendly, quick, and respectful at all times (he installed the tires for me).
However, no one showed me the tires before installing them. I had to go over myself to verify that they were the model and size I had ordered. Furthermore, once they were installed, I spoke with Ulises and a young woman, both of whom told me that everything was done, but they didn't give me any receipt or proof of installation. I had to ask them to print it out for me so I would have documentation in case of a warranty claim.
In short, the tires are cheap, but the customer service at this branch leaves much to be desired.
Gustavo Díaz - 2 weeks ago
Good service, they have a wide variety of tires and good prices
norberto - 2 weeks ago
The staff were very friendly and I only stopped by to get some fresh air.
